Shipping policy

We will ship as soon as possible. This is normally the next business day, however, we do a lot of remote events, and we may be out of the store when you order comes in. We will do our best to put a note on the website as to when we will be away, but if you need your order by a specific soonish date, please email or call us BEFORE placing your order. 

We don't make money on shipping. We will charge you what we are charged for shipping, plus 1% for packaging. If we find we can put your stuff in a smaller, less expensive package, we will do so, and refund you the difference.

Please ensure your shipping address is correct at checkout. If items are returned to us, shipping will need to be repaid for your items to be sent back out to your correct address. Once an item is shipped the shipping address cannot be changed and a new order must be created. If an item is lost in the mail and cannot be delivered, a new order must be made.

Peacock's Nest is not responsible for any items after they leave our facility. If an item is lost in transit or cannot be delivered, the buyer must contact the shipping company to resolve any shipping issues and or file any claims with that shipping company so the item can arrive safely to them. Once it leaves our facility we cannot be responsible for any item not being delivered as it is then out of our hands and shipped to the address that was provided at checkout.